Newly renovated Mental Health and Addictions Crisis Centre provides seamless, integrated service for individuals in crisis

(LONDON, June 7, 2022) – Individuals in crisis, who are feeling suicidal or experiencing severe symptoms of mental illness, emotional trauma or substance withdrawal will have access to local integrated mental health and addictions care in an accessible, modern space now that renovations are complete at a key location.

Renovations at the Mental Health and Addictions Crisis Centre, operated by the Canadian Mental Health Association Thames Valley Addiction and Mental Health Services (CMHA TVAMHS) branch, include 10 new crisis stabilization beds on-site at 648 Huron Street in London.

The stabilization beds complement existing services at the 24-7 Crisis Centre where individuals can access walk-in supports or be transported by emergency response. The Crisis Centre is also headquarters for CMHA TVAMHS’s crisis response teams, the Community Outreach and Support Team (COAST), peer support, clinical services and bereavement support.   

Providing wrap-around community supports is one of the agency’s main goals and offering the crisis stabilization beds, crisis centre and other crisis response supports under one roof will ensure individuals requiring mental health and addiction care receive a well-rounded approach to support and system navigation.

CMHA TVAMHS will be celebrating its newly renovated space by hosting a small ceremony and guided tours for community partners, government officials and media.

“We thank our clients, their friends and families, and our community partners for their patience over the past 11 months, as renovations were happening and services and supports were less centralized,” said Lori Griffith, Director of Crisis and Access, CMHA TVAMHS. “We are excited to be providing integrated crisis supports and services at this permanent location on Huron Street.”

“Middlesex-London Paramedic Service values its relationship with CMHA Thames Valley Addiction and Mental Health Services,” said Adam Bennett, Deputy Chief, Operations Middlesex-London Paramedic Service. “The implementation of the Crisis Centre has had a positive impact on patients and in helping Middlesex-London Paramedic Service deliver the right care to the right patient at the right time and having Crisis Stabilization and the Crisis Centre under one roof furthers this goal.”

“Coming out of the pandemic, our government recognizes that there is a need to support people who may be living with mental health or addiction challenges”, said Monte McNaughton, MPP for Lambton-Kent-Middlesex. “That is why our government is making targeted investments in our community to bring services together, and make care more accessible.”

Fast facts:

  • The project was funded by the Ministry of Health who provided $1.836 million
  • Over the past 11 months, the Crisis Centre had temporarily operated out of 534 Queens Ave. and received nearly 3,500 individuals through the walk-in service, drop-off or referrals.
  • On average, 50% of individuals coming to the Crisis Centre are reaching out for mental health support for the first time.
  • In 2021-2022 there were over 20,000 calls received by the Reach Out line with, on average, 75 daily calls, texts and chats.
  • In 2021-2022, the Crisis Stabilization Space, currently located in a south London neighbourhood, provided mental health and addiction care and support to over 620 individuals.

About Canadian Mental Health Association, Thames Valley Addiction and Mental Health Services

Canadian Mental Health Association (CMHA) Thames Valley Addiction and Mental Health Services, which is the result of an integration between CMHA Elgin-Middlesex, Addiction Services of Thames Valley and CMHA Oxford, provides community-based mental health services, housing supports, outreach and education through many locations across London, St. Thomas, Elgin County, Middlesex County, Strathroy, Exeter and Goderich. We promote mental wellness through responsive and innovative services and empower individuals on their recovery journey. For more information, please visit: www.cmhatv.ca 

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For an interview or for more information, please contact:

Kate Clarysse
Communications Coordinator
CMHA Thames Valley Addiction and Mental Health Services
T: 519-664-0668 x 1036
E: kate.clarysse@cmhatv.ca

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