For mental health or addictions information, support or crisis services, contact Reach Out at 519-433-2023
or 1-866-933-2023.

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Feedback & Complaints

CMHA TVAMHS will ensure that feedback received from individuals will not result in retaliation or barriers to services. Client feedback is reported to the Director of Enterprise Risk Management and a summary annually to the Board of Directors as part of the Risk and Safety Report. Report summaries track trends, areas needing improvement and actions that have been taken, as well as making recommendations for further improvements as necessary.

Our feedback form can be accessed below.

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