- Alberta
- British Columbia
- British Columbia Division
- BC Division - Victoria Office
- Cariboo Chilcotin Branch
- Cowichan Valley Branch
- Kamloops Branch
- Kelowna Branch
- Kootenays Branch
- Mid-Island Branch
- Northern BC Branch
- North and West Vancouver Branch
- Port Alberni Branch
- South Cariboo Branch
- South Okanagan Similkameen Branch
- Shuswap-Revelstoke Branch
- Vancouver-Fraser Branch
- Vernon and District Branch
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Niagara
- Nova Scotia
- Ontario
- Ontario Division
- Brant Haldimand Norfolk Branch – Administrative Office
- Champlain East Branch
- Middlesex Branch
- Cochrane-Timiskaming Branch
- Durham
- Elgin Branch
- Fort Frances Branch
- Grey Bruce Branch
- Haliburton, Kawartha, Pine Ridge Branch
- Halton Region Branch
- Hamilton Branch
- Huron-Perth Branch
- Kenora Branch
- Lambton-Kent Branch
- Muskoka-Parry Sound Branch
- Niagara Branch
- North Bay and District Branch
- Ottawa Branch
- Oxford County Branch
- Peel Dufferin Branch
- Sault Ste. Marie/Algoma Branch
- Simcoe County Branch
- Sudbury/Manitoulin Branch
- Thunder Bay Branch
- Toronto Branch
- Waterloo Wellington Branch
- Windsor-Essex County Branch
- York Region and South Simcoe Branch
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
Complaints
CMHA TVAMHS will ensure that complaints by individuals will not result in retaliation or barriers to services. Client complaints are reported quarterly to the Director of Quality, Performance and Risk and a summary annually to the Board of Directors as part of the Risk and Safety Report. Report summaries track trends, areas needing improvement and actions that have been taken, as well as making recommendations for further improvements as necessary.
Our complaint form can be accessed below or by clicking here.