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- Ontario Division
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Complaints
Home » Complaints
CMHA TVAMHS will ensure that complaints by individuals will not result in retaliation or barriers to services. Client complaints are reported quarterly to the Director of Quality, Performance and Risk and a summary annually to the Board of Directors as part of the Risk and Safety Report. Report summaries track trends, areas needing improvement and actions that have been taken, as well as making recommendations for further improvements as necessary.
Our complaint form can be accessed below or by clicking here.