For mental health or addictions information, support or crisis services, contact Reach Out at 519-433-2023
or 1-866-933-2023.

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Mental Health & Addictions Crisis Centre

The Crisis Centre provides walk in support for individuals experiencing a mental health and/or addictions crisis who do not require hospital or emergency services (911). We are a warm, welcoming environment open for walk in’s 24 hours a day, 7 days a week located at 648 Huron Street, London.

Please note: The Crisis Centre is not a medical service. There is not a psychiatrist on site, and we cannot help you with changes to your medications.

For more information, call 519-434-9191.

Eligibility Requirements

Any person experiencing a mental health or addictions crisis can walk in to the Crisis Centre. No referral is needed.

What We Offer

The Crisis Centre provides assessment and supportive counselling for immediate crisis issues and referrals to other services for on-going, non-crisis issues. Staff make referrals to treatment and case management services, social & recreational activities, life skills development, vocational and housing supports, withdrawal assessment and community withdrawal management support.

Referral Process

Self referral, walk in.

Frequently Asked Questions

What is considered a mental health or addictions crisis?
A mental health and/or addictions crisis can include: a serious, immediate mental health or addictions problem, a situational crisis, psychosis, risk of self-harm or harm to others, emotional trauma, agitation (or inability to sleep resulting from agitation), severe depression or anxiety, symptoms of moderate withdrawal, or suicidal thoughts.

What kind of services does the Crisis Centre provide?
The Crisis Centre provides assessment and supportive counselling for immediate crisis issues and referrals to other services for on-going, non-crisis issues. Staff make referrals to treatment and case management services, social & recreational activities, life skills development, vocational and housing supports, withdrawal assessment and Telewithdrawal Management Support.

How do I know if I should go to the Crisis Centre or the Hospital?
Every situation is different. We provide immediate, therapeutic and community supports during a crisis and work closely with the hospitals and other community partners to help individuals get the supports they need in a crisis. If you don’t need urgent medical attention, consider visiting the Crisis Centre instead of the Emergency Department. We do not, however, have a psychiatrist on site, and cannot help walk-in’s with medication changes.
If you are at immediate risk of suicide or harm to yourself or others, or if you require medical or emergency intervention, call 911 or go to the hospital.

If you are under the age of 16, contact the Vanier Children’s Crisis Intake Team, available 24/7 at 519-433-0334 or visit
https://www.vanier.com/programs-services/community-services/crisis-intake-team/

Location

648 Huron St. London, ON
Open to individuals from London, Middlesex, Elgin, and Oxford. 

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