Intake & Access Services

CMHA Thames Valley, Addiction and Mental Health Services is developing a new integrated intake and access model across the region. We know how difficult it is to make a change. Whether you are struggling with mental health, substance use, problem gambling, or other behavioural concerns, we can help. There will be several options to connect with services. These will include, walk in, phone and virtual processes. You can use the link below to get started with services for yourself or another person at CMHA TVAMHS.

If the above link does not work for you, or you are looking to connect to LiUNA EAP ro ATCM Services, please visit our Intake & Access Forms page.

You can contact us at any time for additional support to help you get started today.

What to expect during the intake process?

When connecting for the first time with CMHA Thames Valley, Addiction and Mental Health services, we will begin the process of screening to determine what services you may require. We will start by asking you some personal health information, what your concerns are, and what support you are looking for.

What happens after intake?

Next steps will vary depending on the outcome of the intake process. Some people may start an assessment process and some may receive referrals to other programs. Support and Crisis information will be provided.

How Can I help myself?

If you are looking for some additional supports through self-management, it is possible to start on those goals now with programs such Breaking Free Online (Use service code CMHATV21), Bounce Back, and our online Supportive Information Sessions.